No dryer on the balcony to put your swimming stuff at the end of the day or if you needed to hand wash anything. One day my alarm didn't go off and I got to the pool just after 7am and no beds available with sun shade. The service on both evenings was fantastic as were the cocktails. You are now subscribed to receive exclusive deals and discounts. The outdoor trampoline looked fun and the kids waterpark area, slides, etc were all great. Each resorts in-room dining menus vary slightly but they all offer breakfast, lunch and dinner. There are two menus offered depending on what time of day it is. The breakfast menus are available from 6:00 a.m. to 12:00 p.m. A brand-new water park with slides
Come experience theDreams SapphireResort
Ultimately, it resulted in us having to go to the buffet anyway, which was disappointing when we wanted to enjoy the swim up for one night and avoid the dinner gig. Check Out the Lizzo Concert Recap from Now Amber PuertoVallarta! Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Interested in a night out or want to visit another of our resorts? Alberto - market cafe. If you are booking I would take a look at the swim up pools. But on more than one occasion there was a language barrier. Offers some of the very best fine cuts and seafood and fish specialties, *Breakfast is available for Preferred Club guests only, Premium coffee, ice cream parlor and snacks in a casual and relaxed atmosphere near the main lobby area, Delectable Mexican delights that will take you on a journey, Taste the best in Asian Cuisine that includes teppanyaki tables and a sushi bar, Choose from familiar favorites and try something new, An elegant, romantic atmosphere offering French fare, Dance the night away in this lounge offering great music and good times, Enjoy a refreshing cocktail in this lobby bar, Swim-up bar serving premium brand beverages, located at the main pool, Enjoy delicious cocktails with a stunning ocean view. One of the reasons why I was getting up at the crack of dawn to secure sunbeds by the front of the pool to make sure we could keep an eye on our children who couldn't swim. *Resorts are joining World of Hyatt in phases. Also some of the staff serving the meals were so rude. Just reserve this special dinner in advance with our concierge. Moreover, all the team is so kind, friendly and smiling, it's a pleasure to play with them, I'm not disapointing, they were fantastic.
*Please note: Room service hours are temporarily updated to 7:00 a.m. to 11:00 p.m. Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Karley was a great you lady she always included us. Thanks to the entire team!
Add that extra element of romance when youre on your honeymoon, celebrating your wedding anniversary or wanting to share a very special dinner. $90 for a leilo. Same the back room was always closed off as I was mainly wanting to do matt work with weights and around the machines there is very limited space. Again, somewhat to be expected. Come experience theDreams Sapphire. Allsuites have been redecorated to a much more modern style, just for you! (LogOut/ Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. I know I shouldn't expect everyone to understand English and I should learn more Spanish (I did try). I hope your experience is better than mine, but heres to being honest, and sadly disappointed. At Now Sapphire Riviera Cancun the Now Club is also popular on the in-room dining menu. The Now Club is a sandwich with 3 layers of sliced Turkey breast, ham, bacon, cheese, lettuce, tomato served on the guests choice of bread. For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. The evening entertainment was a little hit and miss for me. With the sun being so hot it was a really helpful escape from the sun. 2 large pools featuring luxurious Bali beds and oceanfront kiosks. So we got 1/2 of what was ordered with much resistance and hesitation. Not sure why the room is there but always blocked off. Terms & Conditions. Sapphire is the place for anyone looking to be in the center of the action. Copyright 2021 AMResorts. The new additions to the Explorers Club for children include an aquatic experience which offers slides, games and much more! because we have it resolved with our new facilities in the gym and an exclusive Yoga room with air conditioning. When the waiters bring tea / coffee bring the milk at the same time not once the tea / coffee has gone cold. If you got to the restaurant for 6pm you could get a booking pretty much straight away but it you got there at 7pm you could be waiting a couple of hours. I don't normally leave reviews but after traveling such a long way I think it is helpful to give some honest feedback that others might find helpful. Enjoybeachfront, swim out suites, family suites with guaranteed connecting rooms and master suite room categories.
*Please note: Room service hours are temporarily updated to 7:00 a.m. to 11:00 p.m. * All restaurants and bars may not be open every night.Please check on resort for more details. Change), You are commenting using your Facebook account. Plus, options like private dinners and room service give you access to delicious meals whenever you want. 24/7 Coffee Shop - Coco was brilliant, really handy to have. Also no plug socket by the big mirror. (LogOut/ Finally I would say book your transfers in advance. Allsuites have been redecorated to a much more modern style, just for you! The hotel is located 2 miles from Puerto Morelos Town. Younger guests are not forgotten on the in-room dinning menus. There is a childrens section of the menu offering guests ages 3-12 smaller portions of their favorite comfort foods such as macaroni with cheese and chicken fingers. Bathing suits allowed. A lot of fun awaits the little ones in our hotel! All orders are prepared as soon as they are received by the resorts chefs and they are delivered to your room in approximately 35 minutes. Now chefs take pride in using a selection of fresh seasonal ingredients. Hot meals such as pancakes and eggs as well as lighter breakfasts including cereal, yogurt and fruit are all featured on the breakfast menu.
If it had happened at the beginning of our holiday it would of spoilt it. Entertainment in the evening was fun and there are plenty of things for kids to get involved in. We normally love watching the children dance in the evening whilst having a glass of wine. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. This leads onto the language barrier. If you dont want to leave the luxurious comforts of your guestroom or suite for a meal, no problem, we will bring the meal to you! Grab your morning caffeine fix on your way to the breakfast buffet, eat lunch poolside between shows, then make your way to one of eight on site restaurants for a variety of international dinner options. Some of the waiters were excellent and really got it others not so much. Minimum night stay restrictions may apply. Sneakers/tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. Women: blouses, skirts, slacks or dresses; dress shoes. Your special day will be spectacular in our sparkling wedding space facing the sea. The was a real lack of hanging / rail space in the rooms, no hooks or rails to put your towels on to drive.
However, I called 3 times prior and was led to believe beers would delivered (of course with tips) and then three hours later we were told sorry, we do not deliver beers, you can go to the bar. Not only was there false expectations set, but also just extremely poor service in general. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. Whether youre celebrating a milestone or catching up with loved ones, an international array of specialty dining options await you, including open-air venues and our divine French restaurant, Paramour, with no reservations required.
This could refer to but not limited to high school students or college students booking multiple rooms. - Water aerobics
I have travelled to many resorts (30 plus) through Mexico, Dominican and Jamaica, including many AMR properties and this is by far the worst.
luxurious General Information - Room taxes and service fees are included in vacation price. $40 for a bucket and spade. Room service is terrible. It had so much plants around it there was no view and with me keep getting bitten I didn't fancy getting eaten alive. Casual for Breakfast; Casual Elegance for Dinner. I think the hotel is really missing a trick here. I suggested that it would be nice to resolve these issues for the rest of our stay, and meet a resolution rather than posting on social media. So, here I am. Convention Policy - Individuals attending a convention cannot book this property for their stay. Our room inside was fine, the bathroom situation is a little strange as it's a glass door so not much privacy. My first vacation post-Covid, having extreme regrets and wishing I had booked somewhere else. Approximately
Long pants required for men. With the evenings being a little quite there wasn't anything you wanted to rush for. I would note that our room, (jungle view junior suite) had an unpleasant drainage smell every morning.
It was so lovely to sit outside and the we managed to get a table without too much trouble. Lots of us went there to get coffee before breakfast due to the milk situation at breakfast time. Cancun and area offers MUCH better. Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Now Sapphire Riviera Cancun features five la carte restaurants, a buffet, a grill and a caf. They was very attentive and helped with the children. Minimalist architecture and dcor, both inside and out, with a tropical feel. Great hotel, staff, facilities and excellent for families. Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. A student group consist of those that travel without parent supervision or a responsible adult in
With this program, enjoy a complimentary dinner, drinks and live entertainment at one of our nearby, participating resorts from 6 p.m. to 1 a.m. Just visit your concierge by 3 p.m. to arrange the evenings details. Following that, I called to inquire about these unfortunate events, with no care. (LogOut/ Although we did go out early. - Snorkeling*
amidst impressive Mayan architecture, lush landscaping and resplendent ocean views. Relax and unwind out onthe private stretch of white sand beach. First a few people that made our stay above average. We paid $50 for an official airport taxi to the hotel but the return journey with the hotel cost $90. Someone had to stay on the sunbeds. And one the children had never been before and we couldn't keep him away. Dreams Sapphire Resort & Spaoffers Unlimited-Luxury
Once you had a bed you wasn't allowed to leave it for more than 45 minutes which meant we couldn't all go to breakfast together. At which point we were told the order was limited because we already ordered. . - Kayaking
Two on the children in our group wouldn't normally go to kids club and once they felt brave enough they gave it a try and loved it. I appreciate not being wasteful but I can assure you, we have 4 hungry, growing kids and were simply looking to avoid dinner in a restaurant and enjoy being in-room for dinner. There are plenty of beds but we noticed guests would begin reserving beds via towels, flip-flops, books, water bottles very early. The Top Five Kid-Friendly Activities at NowSapphire. A limited number of suites are also available just down the beach at Dreams Riviera Cancun Resort & Spa. In the Sports bar they had a DJ each night and as parents we took it in turns to go in and dance (no children allowed). Food is included in your package so dine anytime and anywhere that suits your fancy! She decided to blow her nose half way through cooking my omelet and then picked up some cheese to put in it that I didn't ask for.
huatulco dreams spa resort Reservation changes may not be permitted unless authorized by the hotel. Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and la carte treatments. I've never known an onsite shop to be so expensive. Amongst some of the most popular dishes at Now Jade Riviera Cancun are the cheeseburgers, tropical fruit plate, Now Club as well as two traditional dishes from the region, Chicken Fajitas and Taco Dorados. Taco Dorados is a Mexican dish with three thin and crispy rolled tortillas with lettuce, sour cream, beans and guacamole. It looks as good as it sounds, check out the photo below. Having children all dressed and ready and having to wait 2 hours for dinner just doesn't work. The food is not only super bland, which generally for the most part is fine and to be expected, but it takes almost 2 hours to get your order. You had to keep asking and asking before you got them. A splash park for the kids at the Explorers Club, featuring a wading pool equipped with mini slides, splash toys and more. 77580,
Make a Splash at the Brand New Waterpark at Now Sapphire RivieraCancun! Now Club is a favorite in-room dining menu item, Taco Dorados are a popular menu item at Now Jade, Picture Perfect Pepporoni Pizza at Now Sapphire, Order a Cheeseburger in paradise at any Now Resorts & Spa. 15 minutes from Cancun International Airport. Book your stay today to enjoy Now Resorts & Spas gourmet in-room dining as part of your Unlimited-Luxury getaway. There are various room options available at both resorts for every budget from our standard Tropical View Room to Oceanfront Suites. One of the annoying things in the morning buffet that could easily be fixed. My children are nearly 7 and couldn't touch the bottom. It was actually well known that you didn't ask for an omelet to be made in one part of the restaurant as the chef was so miserable. Same with butter and condiments. As you won't be in the room for the whole day and it was only in the bathroom area we lived with it. On three occasions we were told beers would be delivered which we are more than happy to tip for!
Our children loved the activities put on during the day and evening. I would like to give a special shout out of the ladies in kids club - Eli, Blanca and Lluvia. Currently staying at Dreams Sapphire and unfortunately, on day 2 I can say for certain this is the worst resort I have ever stayed at. If the children had their own way they would of been in there all day and night. I'm really happy of the activities which are proposed, there is always something to do. From Tropical View and Oceanfront Suites, to expansive Master Suites with a Swim Out Pool right off your terrace - there are various room options for every budget. Special shout out to Eduardo the waiter he was brilliant, so attentive and always wanting to make you laugh. Ladies must wear a bathing suit wrap or cover-up. All the staff in general were great but the above made our stay extra special.
flexsteel fabrics leathers This website uses cookies to ensure you get the best user experience on our website. - Scuba diving*. Approximately
This I think is not entirely fair for guests but I guess I would expect a premium just not a 45% increase. Situated on a beautiful beach in Puerto Morelos equipped with an artificial sea barrier that protects it from seaweed. Juan was a very kind and funny guy he always included us in stuff. - Water polo
And our balcony didn't even get used. Great stay overall and will definitely return. If there was anything wrong in the room i.e. Sorry, two hours later again wasnt going to suffice. But, my kids had been in the pool all day, we decided to skip dinner and order room service and after our first order, the kids were still super hungry so we decided to order more. Brand new minimalist architecture and dcor, indoors and outdoors, with a tropical feel
By 6am most of the two inner rings of the pool area beds were taken. designates hotels that are following expert guidelines to reduce the spread of COVID-19. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean Sea
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As a result we ended up eating in the buffet restaurants more than we liked as we just couldn't get the restaurant booking process to work for us a group as it meant getting back to the rooms and being ready too early. Then Omar just the funniest guy he always laughed and was smiling. The hotel singers wasn't really for us, felt like it was aimed at 60+ age group. Only The Wild Ones Weekend takes place at Sapphire Resort & Spa, an intimate and fully updated all-inclusive resort on the beautiful coastline of Puerto Morelos, Mexico from December 2-6, 2022. The only small issue we found was getting up early to get pool beds. Cover-up and sandals (or flip flops) preferred. & Spa. Mexico, Brand new minimalist architecture and dcor, indoors and outdoors, with a tropical feel. Osiris was a great caring and funny guy he always made sure everything was alright. On the fourth call 3 hours later, I was passive aggressively told mam, wasnt your fridge stocked today, why yes it was. Many people wanting to get their workout completed before the children get up. Swim trunks, bathing suits and flip-flops accepted. Visit our TripTrust page to learn more. 15 minutes from Cancun International Airport. Gave us the chance to try out some of the different restaurants. - The Sandbar, the Preferred Club beach bar*. Funny games for all the family. Puerto Morelos Benito Juarez,
Picture yourself relaxing poolside this December! On previous all inclusive holidays I have much preferred the option of being able to go to the restaurants x times and be able to book a time that works for your family.
Explore your options and find the best room type for your trip! The entertainment during the day was fun and I really enjoyed the different exercise classes they had available. But I think this is more of an issue as the smell came back by the next morning. Student Groups (Spring Breakers) are not permitted at Hotel. Here & Now | The Official Blog of Now Resorts & Spas, A Message from Our President Our Commitment toYou. Our group was made up of 6 adults and 5 children. If found attending a convention, guests may be subject to higher room rates upon arrival. This was frustrating as a lot of the time, we would see these beds empty until late morning/early afternoon. Visit our Health and Safety Measures page for information on changes implemented so you can feel confident throughout your vacation. Back at home me and my partner don't get to go for dinner that often so the childrens club the evening was great. As a group we really missed dancing in the evening. - Hobie cats
Guests purchasing this upgrade enjoy a spectacular private dinner for two and delicious menu served exclusively at one of our appointed spots at the resort. This was our first family holiday to Mexico. Gabriella & Irais at coco cafe were both excellent and looked after us with a smile. Guests enjoy gourmet in-room dining options around the clock with many menu items to select from for breakfast, lunch and dinner.. On the first night we was with the children on our own as the men had gone to a wedding and the staff was really good on this night. The view onto the sea looks amazing and we didn't choose these rooms as our children weren't able to swim. - Sailing
Enjoybeachfront, swim out suites, family suites with guaranteed connecting rooms and master suite room categories. Situated on a beautiful beach in Puerto Morelos equipped with an artificial sea barrier that protects it from seaweed. The new features at Explorers Club for kids with fun-filled water park including a splash park also new family water park includes slides for adults and kids. Or order room service and enjoy a delicious meal in the privacy of your suite. A brand new gym located in front of the main pool.
vacationkids More sunbeds, chairs and umbrellas. Desserts were excellent and I highly recommended the fresh doughnuts. I thought the entertainment team did an amazing job. I don't like to use pool towels but I did on this occasion to cover the bird poo. no clean towels left, a quick phone call to reception quickly got the issue fixed. Staying at Dreams grants you access to all the action at Sapphire and another resorts amenities, dining options, and room service to add a more relaxing element to your vacation. Pack your sportswear
Change), You are commenting using your Twitter account. We did get housekeeping to look at this and they immediately sent someone. Now Sapphire Riviera Cancun features five la carte restaurants, a buffet, a grill and a caf. A brand new beachfront wedding venue with capacity for 120 people, your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new gym located in front of the main pool
Safe to say by 1pm me and my daughter had to go back to the room as we was both burnt. For us the best part was how happy our children was and we are very thankful to all of the childrens club and entertainers they worked really hard. Food was good and I liked that they didn't serve fries at any of the buffets. But, I was told, go ahead. I found the staff to either be excellent or mediocre. Wake up to room service delivering breakfast in bed, grab lunch from the poolside or oceanfront grills, then sit down for dinner before heading to Sapphire for another night of shows.
Dreams is less than 0.5 mile away so you can easily get to Sapphire with a quick beach walk or via our complimentary shuttle service. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples
Change). A wash down of the sun beds in the morning. Lunch and Dinner is the second menu served starting at noon with a wide variety of selections including salads, pizzas, sandwiches and much more.
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