the shipping cost from the repair center. Customer Service Number: details regarding the repair and maintenance service costs, call at the given number +65 6737 5500 or +65 65342262Service Hours: Monday - Friday: 09:00 am - 05:00 pmNear Me Service Centers (Stores): To locate nearest Service Center and retailing stores of Victorinox Singapore, go through the given link page.Store Address: 310 Orchard Rd, Singapore 238864 or call at +65 6737 5500Service Requests: For the Service Requests, customers need to fill an online form, available at the given link.Luggage Repair Handle & Wheels: For repair and maintenance of Luggage, customers need to follow the given service link page.Support For Watches: For the support of Watches, customers can put forth their queries and questions at the given link page. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. While repairs will be carried out professionally, we cannot guarantee the preservation of the original appearance. This is NOT the Victorinox care subreddit. I have a 1+ year old SPECTRA "26 suitcase. Our process makes it easy for our customers to get the expert Swiss Army watch repair they need. Beauty LanguageThomson Plaza, 301 Upper Thomson Road #01-97, 574408 SingaporeMega Watch Bishan#01-508, 513 Bishan Street 13, 570513 Singapore +65 62537665 Hougang Mall90 Hougang Ave 10 #04-18 Hougang Mall, 538766 SingaporeThe Wallet Shop53 Ang Mo Kio Avenue 3, #02-49, 569933 Singapore +65067526884 Watch Service CentreTanglin Shopping Center #06-27, 19 Tanglin Rd, Singapore 247909 +65 6726 9000 Luggage 6 Raffles Blvd, Marina Square, #03-124 to 127, Singapore 039594 +65 6337 0291, Kwang Guan Watch& Pen DealersBlk 231 Bain Street #01-37Bras Basah ComplexSingapore 180231 +65 6338 7744 Lim Joo Chiang Pte Ltd101 Upper Cross Street#01-41 People's Park CentreSingapore 058357 +65 6535 0901 Mega Watch Whitesand1 Pasir Ris Central Street 3#01-27 White SandsSingapore 518457 +65 6585 0518 Mustafa Centre145 Syed Alwi RoadSingapore 207704 +65 6295 5855 Wear & WhenLuxury Fashion,Unit #02-105,26 Sentosa Gateway,Resorts World Sentosa 6723 8023 Vincent Watch Pte Ltd4 Tampines Central 5#01-28 Tampines MallSingapore 529510 +65 6784 1868. Because of our long history within the industry, we have been given access to Victorinox parts straight from the manufacturer. A simple battery replacement can be processed by our Certified Watchmakers under a week. What can we help you with. They replaced it once, and then when I brought it back a few years later with the exact same issue (but I had been quite careful with it), they said that it was too old to repair/replace, even though it came with a lifetime warranty. Meaning you can get the highest quality in watch repair without restrictions. If your item has a warranty from Victorinox Swiss Army, please enclose a legible original or photocopy of your Proof of Purchase, along with any other pertinent documenation provided by the manufacturer. The Client of Victorinox Swiss Army can use this to return the goods free of charge. I was impressed. Pricing may vary for certain brands, luxury and/or vintage watches. Never have I been dissatisfied. Should a defect or damage appear under normal use during the first five years of ownership, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. This will depend on the kind of watch repair service you will need. Can it be replaced.
I have been going to Jim for years for climbing shoe rubber replacement and running shoe orthotics. I sent back a Swiss champ (knife with many tools) that had tons of wear and tear, with a nice note and they took it apart, maintained every tool (sharpened blades, replaced the missing pen, etc.) If you have literally nothing constructive to add then STFU! Restoring memories is our motto and we have built our business around making that happen. The Carry With Confidence Guarantee not only covers manufacturing defects in materials and workmanship for the life of the product, but also damage caused by common carriers such as airlines, taxis, trains and cruise ships. Victorinox Swiss Army is ranked 8 out of 137 in Luggage category. Did they even offer to repair it for a small fee? Our most premium collections are accompanied by premier warranty coverage. Through experience, innovation, and a clear focus placed on improving every day, we will continue to do what we do best, Restoring Memories.To learn more about our history, please visit our About Us page. It costed about S$800. 5 years after Victorinox foundation, Mr. Elsener started making knives for Swiss Army soldiers. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The Customer can expect to receive notification of a successful return after the warehouse has received and processed The Customer's request. This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents and accidents. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Shipping costs to our repair center are the responsibility of the owner. Damage caused by common carriers is not covered during years six and beyond. Think of us when you need routine Swiss Army watch maintenance or complete overhauls. Website will process The Client's refund as quickly as possible. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. the repair expenses or a replacement product (identical or equivalent value) if your product is beyond repair. Our process makes it easy to place your order, so you can mail your watch to our authorized watchmakers. I've just been into the Victorinox store in London to get an old Swiss Army Knife repaired. For a cost breakdown, please visit our. The service providers also offers a wide range of traveling related products and accessories.Products To Repair: The authorized service centers offer repair services for below mentioned products. Services: Victorinox service centers offers repair services for luggage and travel accessories. We include tracking for transparency and peace of mind. We have locations on both coasts and offer free standard shipping - even from Alaska and Hawaii. The warranty period starts from the date of the original purchase. What happened? Do you have something to say about Victorinox Swiss Army? 2021 MyJewelryRepair.com We Restore Memories, We Honor Victorinox Swiss Army Manufacturer Warranties, It all depends on what your watch needs. Signature scratch-proof -- Crystal-coated, hardened to at least 2x the industry standard (450 Vickers to Victorinox hardened mineral crystals which rate at 900 with sapphire crystals that rate at 1,200). Should a defect or damage appear under normal use, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. My Jewelry Repair sends its certified watch technicians overseas for training in Switzerland for WOSTEP (Watchmakers of Switzerland Training and Educational Program) certification. Somehow got a hole in my new nike mesh shoes and he stitched them up perfectly for cheap! If such a defect appears during the warranty period, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. The repair was excellent, completed when. Pissed Consumer 2022 All
If such a defect appears during the warranty period, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. Dont go buy a new pair that you have to break. Years 2 to 11: Victorinox Quality Warranty ProgramFrom the beginning of the second until the end of the eleventh year of ownership, your product is covered by the Victorinox Quality Warranty Program. If such a defect appears, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. Thank you. This includes manufacturing defects, normal wear and tear, airline handling and transit damage. Years One Through Five Total ProtectionFor five years from the date of original purchase, the Global Lifetime Plus Limited Warranty covers functional damage caused by common carriers such as airlines, taxis, trains and cruise ships, as well as defects in materials and workmanship. Zip tag for backpack corroded. We will take it from there! Our team of Experienced Watchmakers have many Certifications, including: Among others, and more still to come! Warranty repairs must be carried out at an approved Victorinox service center. If such a defect appears during the warranty period, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. Victorinox wishes you much pleasure with your new travel or business bag. Can this be repaired? The Company reserve the right to assert claims for compensation in such cases. Has anybody had experience with this, does it really take that long? This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. You are required to either ship your product to us for repair, postage paid, or take it to a Victorinox store or a Victorinox authorized retailer. I can't recall how long it took, this was a decade ago, but I remember feeling like I had a brand new knife!
A swiss movement overhaul on the other hand can be very variable, and is subject to availability of parts. The service providers offers replacement of luggage handles and bags. Our warranty only applies to products that were purchased from an authorized Victorinox store or retailer. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. If they said it would take 2-3 months, it will take 2-3 months!!! I have a SPECTRA "26 suitcase. Customers can also seek repair services for Briefcases, travel bags and other products. Hi, the rubber of the four wheels of my VICTORINOX luggage are corroded. There is a crack line near to the top handle. After 11 yearsIf your product is no longer within the warranty period, we offer a high-quality service at a reasonable price. Wear-resistant mechanisms -- Synthetic rubies are used in the watch movement, which prevents what makes your watch tick from wearing down. The importance of precision engineering and ultimate clarity during lifes adventures is a part of Swiss Army, and well help you keep yours ticking faithfully for years to come at MyJewelryRepair.com.
This includes manufacturing defects and normal wear and tear with the exceptions of seams, stitching, fabric and zipper tape. Any repairs carried out will restore the intended functionality. Mens and Womens Watches, Business watches, Divemaster, Pilot, Mechanical, Chronographs, Infantry, Airboss, I.N.O.X., Aeronautical watches, we have the expertise to service and repair them all. They were closed, with no hours of operation, or phone number posted on their window. Thank you. Please contact your local service center. Who should I contact. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. If after examination of The Customer's return there will be a credit in The User's favor, then Victorinox Swiss Army will refund the amount immediately to the credit card used when ordering. Victorinox Swiss Army will be unable to sell any return items with a strong odor or other signs of use. Press question mark to learn the rest of the keyboard shortcuts. Products covered by the Lifetime Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for the life of the product. The algorithm is subject to change in future. Our most premium collections are accompanied by premier warranty coverage. We can serve you anywhere in the United States with Free Standard Shipping. We are very proud of our friendly and knowledgeable sales staff who work hard to make your experience a pleasant one. Very poor business man!! That's crap! While repairs will be made professionally, we cannot guarantee the original appearance to be preserved. We will be happy to explain our different product maintenance services and how to ship your product. and mailed it back to me. The returned item must be accompanied by the original labels and fastenings, and it should be in a state expected after normal usage in inspecting and trying on the product. Later own, Victorinox Swiss Army designed Swiss Officers and sports knifes that became a breakthrough for the family business in 1897. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. The experience of someone else bears no role in you as maybe Carl from Kansas sent his in a low repair period and you send yours in a high repair period. Went there at 10 am on a Friday. Please could you tell me if this could be repaired and how do I go about it. This warranty gives you certain rights and you may also have other rights, which may vary from state to state or between different European countries. Couldn't wear them , a real pain in the ass to put on / get off. **Reminder:** Please use the search function before making a request. For practical, durable and quality made products that are made to last. Products covered by the Global 10-Year Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for 10 years from the date of original purchase. Glenn. For a more complete breakdown, please visit: Standard Repair Timelines. I need for it to be repaired as there is a line crack at the top of the suitcase, near to the top handle. When you find your self asking where to go, you'll be glad to know we can provide services from anywhere in the country! In 1989 Victorinox entered the timepiece business in the United States under the brand name Swiss Army; ever since theyve been synonymous with precision and a certain rugged elegance. Victorinox Swiss Army will also inform The User about The User's successful return by e-mail. Products covered by the Global Two-Year Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for two years from the date of original purchase. Outside of just the Swiss certifications, we constantly recruit and further train our watchmakers so they remain ready for anything. You can even arrange for USPS courier pick up if you dont want to leave your home. Your local shop might already be using us for Swiss Army watch repair. My Cleaning Closet Chula Vista Dry Cleaners. From Business: we been serving downtown san diego for many years our work is guarantied. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Our system provides shipping and contact info, so you can print your packing slip, select the right insurance for your Victorinox, then pack your repair. If your product is beyond repair, we will suggest alternative options. From Business: My Cleaning Closet Del Mar is a family owned dry cleaner located in beautiful Del Mar, Ca. They said they'd be able to send it off for a full service for free and fix the issues, but it would take 2-3 months as it would have to go back to Switzerland!! My Jewelry Repair has established a culture based on the desire to provide the highest caliber jewelry and watch repair possible for our partners and customers, alike. The Total Protection Program covers the repair expenses, shipping costs to and from the repair center or a replacement product (identical or equivalent value) if your product is beyond repair. If it turns out that the repair of your bag is not covered by the warranty, your service center will contact you with an estimate including repair fees and return shipping costs. From New York to Los Angeles, Cincinatti to Houston, our services are not limited by location. The User can return any item ordered from the online shop free of charge within 30 days. When your Swiss Army watch needs quality care and repair, we are here to provide it. Looking for Swiss army knives of difference model for export. 1 (800) 237 4626440 SW 4th AvePortland, OR 97204. (Learn More). Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. A spring had broken on one of the tools so it wouldn't close properly, and the spring on the little scissors had snapped. This warranty is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, loss of use, loss of time or damage to the contents of your bag. We have a Professional Parts Sourcing Team in place with the sole purpose of finding accurate and Genuine parts. All other marks contained herein are the property of their respective owners. He always has them on time or sooner. From Business: My Cleaning Closet Chula Vista is a family owned dry cleaner established in 2011. awesome service! Pablo is AMAZING!! Products covered by the Travel Select Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for two years from the date of original purchase. I bought a pair of knee high motorcycle (engineer) boots about 10 years ago. Back in the day, Switzerland was not doing well economically. Have a hole in your favorite pair of shoes, or leather purse? Trusted accuracy -- Victorinox actually manufactures their own movements, which is why they put a stamp on their line of watches and their ability to tell time. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Companies are selected automatically by the algorithm. Nowadays, Victorinox is a leading Swiss born multinational company that has several product lines offering travel gear, Swiss Army knives, wrist watches as well as clothing and perfumes. Pricing chart for costs associated with some common watch repair services. Great guy and great work. A Battery Replacement by itself is pretty simple. Recently brought in my. However something like a crystal replacement can get a little complicated depending if it's cracked, or shattered and glass fragments have damaged the movement. BergmanLuggage.com has grown to be one of the largest online luggage and travel accessory retailers in the country. Should you experience functional damage of any kind during your first five years of ownership even if caused by an airline, taxi, train or cruise ship we will repair or replace your product as deemed appropriate.
Any repairs made will restore the intended functionality. Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage. The original sales receipt verifying purchase from an authorized retailer is required to validate your warranty coverage. I just paid the shipping to get it wherever (within the US, I believe). Warranty repairs must be carried out at an approved Victorinox service center. Years Six and Beyond Quality GuaranteeFor years six and beyond, this warranty guarantees your product to be free from defects in materials and workmanship. This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as a damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents, accidents, airline handling and transit damage. The soles of your shoes wearing thin? Should a manufacturing defect appear under normal use, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.
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