At lukalula, we believe that making smart choice and easy choice are one and the same. I ordered 3 dresses. Quality is so cheap, sizing just irrelevant and then they try to make you keep the items anyway. You will find the latest trends in maternity wear as well as classic styles that never go out of fashion.
Here are 8 tips for writing great reviews. So I found a customer service number on google and they said the dress was back ordered and I could get my money back if I went to this website and plugged in this return #. It is pointless but - service@lukalula.com - they will respond in some funny code which makes no sense and sadly - won't help you out. It has taken 2 weeks for them to comprehend or understand my simple clear English. It's been several emails already since I initiated the return process. They refuse to acknowledge my order and refuse to provide a refund.
lulus return policy returns The question now is whether its a legit brand or not? I made the same mistake. If you paid with PayPal, then place your complaint there instead. I received my order. It was awful and I never got my dress!!!! They should have replied to me instead! I emailed that company asking if I can return per the policy and they offered a voucher for 15 dollars. The dress looked much thicker in the picture. I have been sending you emails from last 2 weeks no reply can you let me know where is my parcel or I have to contact someone else to make sure I have not wasted my money in scam. There are many occasions when you need maternity photoshoot dresses like weddings, anniversaries, birthdays, or even engagements. Products used:None, didnt receive in time, material very bad. How can i get my refund !!
Nothing works. On top they have bogus rerun policy that says free returns. You can only able to reach out via email. Debbie Anderwald says: I ordered a dress but did not receive it. Lukalula frequently offers discounts on its products and services. Lukalula is a brand of maternity wear that makes pregnancy fashionable. This company is an absolute scam! I disputed the payment via PayPal because not only did the package not look like what I ordered, they were sending me emails saying there would be delays, so I tried to cancel. I will be escalating the matter as this is fraud. Does anyone have a C.S #. Cheap material and craftmanship was poor so sent them back to China at own expense. I also ordered a dress for my maternity shoot. E-mail: service@lukalula.com. I would advise to read the reviews before ordering. If you spend over $79, you will receive free shipping. The small fits extremely large, anyway. Period. Lets take an in-depth look at the brand, its products, customer reviews, and more to help you make the final purchase. They are fraudulent. Products used:I place an order for my maternity gown. Lukalula offers a 30-day refund policy. STAY AWAY. could you please send the address for returns? Ordered 3 dresses thru my daughter because there are 3 provinces in Canada that they will not ship to for some reason.
This site is very bad.
cpw bowsite temporary Next contact your bank. Even 1 star is too much :-(Wrong items sent. While not a high quality product, the dresses are pretty and my wife loves them. When I repeated my request for return they emailed me with a note explaining what a voucher is. Polyester is the main fabric used in making these dresses ensuring that it is gentle on the skin and environmentally friendly. Very bad. I paid through PayPal and was able to get a full refund through PayPAl. If you received a damaged product, please notify us immediately for assistance. A tracking number of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.
They do not provide full refund for refund. I knew immediately that I had been hacked. We're very sorry if the item you received doesn't fit well as a compensation; 1st.We are offering you $15 voucher as compensation or you can purchase the item again with 60% price only. I have been asking for a return label and refund for two weeks. Not at all recommended for any purchase. If I could give no stars I would.
Poor service. Lukalula has a consumer rating of 1.08 stars from 179 reviews indicating that most customers are generally dissatisfied with their purchases. All collection is available in all sizes from small to 5XL. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Companies can't alter or remove reviews from ProductReview.com.au. FINALLY, they had offered a refund, but when I asked for the ship to address, I got the run around YET AGAIN about how they cannot process a refund because of the Paypal claim (that had already been closed!) I am not getting a refund of the purchase price. Backed by the National Science Foundation, Horrible company ever I will be rating them a fat zero our. If an order has been canceled within the first 30 days, then the customer is entitled to a full refund.
I contacted the bank to dispute the transaction and received a letter from the bank later that they actually replied to the bank that the items were shipped. Another person says There was an error with the shipping, and so my items were returned to China. I emailed them for instructions on how to proceed with the return since the items arrived AFTER my vacation and I no longer had use for them naturally, I provided my order number, but for some reason that wasn't enough! Their way of making things right, is not to refund you but offer you a voucher towards another piece of crap item. Therefore returned to China for lots of money. Would be stupid for me to assume a high quality product for the price paid. and if you pay with your credit card you should be able to dispute the charges with your bank. But after that, you did not send my order to me. When I contacted them for rerun they offered me $25 for the dress worth $73 and said to keep the dress that was useless for me. When I finally did receive my dress I realised what shocking quality it was, nothing like the pictured dress. Lukalula has many products to offer such as dresses, tops, bottoms, and more especially maternity dresses for photoshoots. Also wasn't satisfied with the customer service, as I emailed them immediately after saying I ordered a small and would need a medium. The only smooth part of the transaction was when they charged my card for the items which arrived late because the bathing suits and other items are shipped straight from China. The bathing suits are designed with elastic panels that will make you feel comfortable while wearing them. Companies can ask for reviews via automatic invitations. What a hassle and so sad people target pregnant women who need clothes that fit during such a special time in their life's!
I have requested to return and be refunded for a dress which I received that looks nothing like shown on picture and I have been fobbed off severally with an insulting offer of 9 voucher in place of my full refund. Tip for consumers:The items are not as they are advertised. They sent me the wrong dress, which took weeks to arrive.
Got 5 dresses from they for a photoshoot. Do not waste your time.
I ordered a dress for my brother's wedding. This was a $50 dress and it doesnt fit. They write back DAYS later with a new rep and you have to go over the situation multiple times.
Thank you for your email. Return address: If you are sure to return the goods for a refund, please contact to our customer service via [emailprotected], and we will provide you with the return address. Sorry. After reading these reviews, I now see that I probably won't even get any money back and will in fact need to pay shipping to return it even though their website states you only pay shipping once. I found this review website on the next day since I was trying to figure out and got so worried that I might got scammed. Let us review some of lukalula maternity dresses for pregnant women. Very bad site can not cancel or track the order. Was told the one dress was still on the way. These guys should be banned for duping pregnant women. Lukalula is the WORST company I have ever dealt with. Niki Golubski Zwickl says, I am reporting about you to Paypal. The emails are answered every 2 days so I resend my emails because that's ridiculous. If I could give any advice it would be to stay far away from this site. Therefore lukalula is not a legit brand. They took my money but no email confirmation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The expedited shipping says 6-10 days for arrival. Your patience and understanding is highly appreciated. I emailed to enquire about the dresses I was yet to receive on the 15 March 2020 and got told that the styles I bought were in high demand and that processing was taking longer than expected. Because I kept following up.
They kept taking long so I contacted them again and asked for my money back and they said they would send it back to the account. Anyhow, after going back and forth, several times, they finally provided a return address to CHINA! This website is a scam! Hold on, lets have a look at customer reviews. Never buy from this website and someone to shut down these thieves. Would not order from these fraudsters again! Guess I'll have to go shopping since I only have 5 days left! Around $30 shipping for this $60 dress, only to get it here and find it looks like something sold at a $2 shop. Products used:Bought from better reliable brand. This website sure looks legit BUT ITS NOT! Ordered 2 items in Oct 2019. No customer service,, no refund. When I contacted them to cancel my order (they're overseas btw) they stalled offering a bogus $7 credit. Our correspondence started on May 24th and it's July 7th! Hopefully that goes through and I can put this behind me. I tried to request refund and it don't let me move forward with my request they won't give me my money back! Dresses were great. Doesn't have pattern in the front, made from a uniform floral pattern that kind of resembles a tablecloth, and the bust area is way too high and small. We use cookies for analytics, personalization, and ads. They have bikinis, one-piece bathing suits, and cover-ups to choose from. Tip for consumers:DO NOT BUY, difficult trying to cancel the order that same day, didnt get response until a couple of days and its seems, they couldnt provide the tracking even after it already left. I havent heard back from them at all and its been more than a month since my first order. Then when I finally got through to someone else, I was advised it needs to go back to China! They emailed and said sorry I'm not happy and can send back for half a refund. I reached out to send the item back and get a refund. I order two items but they were horrible looking and wanted a refund. One is gorgeous, like in the pictures on the website. I would stay away from buying from this online company. Cheaters. This will give you an idea of how long it will take for your order to arrive and the costs associated with shipping.
This is why my advice to you mamma is to skip them no mater what there are other websites Bette than this one. Dress is, not at all, like the pictures. WHAT'S THERE TO SEND BACK?! I waited a month and i hadnt heard anything from them. Or else they told me to bear the shipping cost to china that was costing around $70 and they would give me full rerun. If I could rate it 0 stars I would.
mcdonough Oh my gosh I Wish There was a 0 star rating. The return shipping costs need to be borne by yourself.
policy return I have contacted them severally and they now ignore my msgs to make me give up. Extremely disappointed! I refused to close the paypal dispute until I received my dress. I ordered a dress from here for my maternity shoot and the dress was not at all good quality. RUN THE OTHER WAY! Do not buy from them! It came later than advertised for regular shipping, I had to contact Lukalula twice during this time to ensure they had the correct shipping address and both times got two replies which were not relevant at all to what I was asking. This dress was beautiful for my maternity photos! Required fields are marked *. There tracking system says it's been delivered and never received the item. However, you will need to email them to request for refund. Products used:I could not use any of the swimsuits I ordered. Ordered a dress for my baby shower they assured me theyd get it here on time, they never even sent it. They only have point of contact via email and the customer support is so disappointing and unsatisfactory. Does not look or fit like the picture. Their line of fashionable yet comfy dresses begins at $40. I ordered a dress. !Do not spend your money on this website, I cant emphasise this enough. Do not buy. For women like me that love style even when they are prego this looks like the site to buy from but it's not LEGIT so stay away! I bought 4 dresses for summer being in my third trimester during the hottest months and I have not gotten 1 dress or response about where my dresses are!
Of course I know what a voucher is! You will never hear from anyone ever.
lukalula Scam? The dress I received is nothing like the photo they advertise and is such cheap quality. Hoping paypal can help in some way DO NOT BUY FROM THIS WEBSITE! But after Returned products; havent heard from them since. Lukalula Reviews: What Do Customers Think. I kept persisting and finally got a full refund but that was only because I had paid via PayPal. Just don't make the same mistake as me and don't buy from that site.
Please dont waist your money like I did !! They said it was out of stock and that I had to wait. After that, you sent me an email about the payment, and then I paid for it. card purchase made on my amazon account. Bought 3 dresses, finally arrived after weeks of chasing. Tip for consumers:It says on their site they offer a full refund but they do everything they can to not give you one. I highly recommend NOT PURCHASING anything from this company! $20 voucher and I keep the dress, then $17 refund and again I keep the dress. I wish I had of seen these reviews before ordering. I had my maternity shoot scheduled and they didn't even shipped the item in the whole given period of delivery. I tried getting a hold of them through their website but it kept saying it wouldnt go through. Aderez Clothing, Kaycee Dress, Cysue Fashion, Beachcutie, Azzlee. ALSO if I would give them 0 starts o would. I had to try and email them. Three days later I got the response it was already shipped. Horrible site and service. It took two emails to get a response and it was very unprofessional. Your policy states you can process a return with a full refund so why is this not being offered? And when I asked them to process the item ASAP, they said ok it is under normal process now which means I will have to wait for 3 more months.
Ive emailed them three times over the last few months asking to return the dress and they keep avoiding my questions. DO NOT ORDER FROM lukalula! Where can i get refund back from lukalula.com ? What's the email address to contact lukalula. The one I received is practically a step away from being sheer fabric!!!! (*Swimsuit can only be returned/exchanged if it is defective/damaged or wrong item).
return policy damaged fee missing days For the main second item, I kept sending emails and every time a new person responds with one saying its under process another saying will be shipped in first priority . DO NOT spend your money with this business. It is a scam! Dress drags quite a bit and the slit on one side goes up extremely high.
rei return policy purchase revises within must consumerist As per lukalula review, this maternity clothes store is not worth your time and money. 2022 Trustpilot, Inc. All rights reserved. I have received 3 out of the 5 dresses I have purchased and I ordered in 14 February 2020. I've requested my credit card to refund my credit and I'm waiting on that. All of their online website forms wouldn't allow me to press send, which made them look even more suspicious. THIS IS A SCAM! There was no even confirmation email whatsoever after placing an order. When I track my order all it says is order 1 no other info.
ferb phineas episode return policy screencap 4x31 season screenshot screenshots Followed all their procedures. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Definitely a scam - I have been charged for items that they cancelled so they have had me pay for goods I did not receive. Don't waist your time or money on this site! Have waited weeks for my maternity dress had to get a different dress for my shoot. Ordered two dresses. Your email address will not be published. They didnt send me my dresses my pregnancy photo shot was ruined and no one is answering me so I could at least get a refund!!!! According to the lukalula review, the lukalula brand has an inconsistent trust score, and we consider it not legitimate. Sizes were all off. Hi did anyone buy a sewing machine or eg a telescope from them? Its a SCAMMING WEBSITE!! After you receive confirmation from our customer service, please send the product along with the product list which includes the product ID. I purchased a dress that took 4 weeks to come in. This company preys on pregnant women. Overall, not satisfied with the product and would not recommend, unfortunately. So, if you are looking for maternity clothes online, be sure to check out the amazing selection at Lukalula! Pregnancy brings a lot of stress, so it is good to keep your mind off things by seeing what clothing brands out there offer for pregnant women with all different shapes and sizes that will fit well and look good on your body. This piece of material is nothing like what the photo looked like at all, it looks like someone made the dress from a curtain. Poor quality and stitching. I paid an extra $30 so my dress could arrive by my party date, which was nearly 3 weeks out. Their dresses are stylish, comfortable, and easy to wear no matter what your body type is. The fabric used for this type of maternity clothes during pregnancy has a soft stretchy feel that will accommodate your changing body. Lukalula.com has a wide range of maternity beachwear for pregnant women. I gave 2 stars since the 2 dresses and 1 hair flower decoration turned out to be pretty decent after waiting for around 5 weeks of shipping. I had to call all my cc companies, google, PayPal and change all my passwords. I was a little skeptical because of the site and price, but the reviews were really good, so I gave it a shot. Avoid this place. Colors are wrong, sizing it completely screwed up, material is cheapOffer a partial voucher towards another piece of crap item instead of a refund.They put a note with your package 'if you are not happy let us make things right' they do not care and will not offer to make things right.They are an absolute JOKE and should be embarassed by their 'high end' company. I called my bank and they are investigating the website so I can get my money back. Do NOT order from here! i am trying to return it before it's too late. That is not what I asked for! The company is also popular in supplying maternity dresses for photoshoots. PLEASE DO NOT FALL VICTIM OF THIS FRAUDULENT COMPANY.
gamestop pdffiller But cash refund is not coming. When the dress arrived, AFTER my baby shower, I attempted to find use for it so I tried it on and it was so ugly! I now wish I googled reviews before buying from here it would have saved a lot of waiting, time and money.
Still waiting on a refund but I doubt I will get it. Note: Our dress and items are based from Asian sizes, we suggest that please pick larger size than you usually wear." Plus they say you only have to pay shipping once, FALSE, I paid shipping for purchase and return. Terrible customer service! I got half my order.
There is often some processing time before a refund is posted. DO NOT SHOP FROM THEM!!! Dont fool by what their photos display.Negotiated for refund. They are an absolute JOKE and should be embarassed by the way they run their 'company'. You may choose the item, the size or color of the free gift on the shopping cart page if gifts are available in your order. They doesnt care about their customers. Just received the dress a week after this and it is a total scam. Don't waist your time, I ordered a baby shower dress a month ago!
policy return ikea receipt Now that Im trying to return for a refund they want me to send this to China on my own cost even though the dress is defective! Do not buy with them, waste of money. This gifts list is only for your reference.
Two dresses ordered. Finally they offered this sham: "Thank you for contacting us. Its been over two weeks still havent gotten my dress my baby shower is this weekend and still no dress. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Cut losses and run. Further details in the disclaimer. I've added pictures of the dress I ordered and what I received as reference.
It's a scam site. Their response: "Thank you for your support and understanding. They are handling from China. Not the baby. im seeing a lot of bad reviews, and super scared to order from here. Its not worth your time or money!! Overall I feel it is buyer beware, and, based solely on the currency switch they used, I would not recommend this site. They had the dress in their possession from return for A WEEK. New customers can get 10% off their first order by using the code NEW at checkout. First, I contacted them asking where my order was since it was still saying not received by shipper (after the guaranteed delivery date). I stated my dress came in and baby dress did not, even took screen shots and drew arrows to words matching baby dress in the description. Had a different employee tell me they would refund the shipping and then all the sudden they couldnt. We found one positive review. Terrible, dishonest company.
exchange I tried to contact them and no one will respond to me!
After receiving your order cancellation request, we will cancel the order and refund you as soon as possible. There is no return address so I dont even know how to send it back and all my emails / complaints are being ignored.
policy return highlighted michaels The maternity swimwear is made from high-quality fabrics, such as nylon and spandex.
This company stated that they will accept returns if you are not satisfied with your item.
2.We will NOT accept order cancellation request if the orders have been shipped. I allowed just under a month for it to arrive but was notified that one of the three pieces I ordered was out of stock, but they didn't say what. I bought a maternity dress from their site and they have the worst service possible! When I asked for a refund as it didnt fit, I was offered to keep the dress and get $20 refund (twice). These clothing brands may also appeal to you. Claim your listing for free to respond to reviews, update your profile and manage your listing. I paid almost $100 for the dress and shipping for my maternity photo shoot and this is terrible. The dresses that were bought here on from www.popopie.com material is terrible.
They come in a wide range of styles, cuts, and colors. My maternity photo shoot is in 2 weeks.
Not only that, it looks nothing like what I had ordered!!! They did not ship within the stated time. Also, I checked if I can cancel the second item, but there is no refund. Scam!!!! This site is a SCAM! First of all, lets have a look at positive reviews by followers on their Facebook page.
The length makes it a bit tough to wear for anything other than a photo shoot or something where you aren't moving around much, but perfect dress for preggo photos! For Clearance part, customers should complete payment before the sale ends. FINALLY got an answer. HORRIBLE! Are you still willing to buy it?
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