is 094191-35808. You can find here carry on bags, garment bags, boarding bags, luggage sets, softside luggage, suit bag, suiters, business cases, laptop bags, and other bag accessories. American Tourister products have a global warranty of about 3 years. What a piece of junk with 2 suitcases in a row having the wheels fall apart after less than 2 months of use. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2022 Customer Care Contacts. . In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Customers can call at 1-800-265-4933 to claim warranty support. The dealer am speaking of here is: Shre Jee Services, Shankar Vihar, Vikas Marg, Delhi. Step by step guide, Contact of AmeriGas customer service (phone, email), Contact of NY Waterway support (phone, email), Contact of Public Storage customer service, Contact of Powerball lottery customer service, Contact of Dollar General customer service (phone, email), Contact of Long Island Rail Road customer support, Contact of Food Network channel customer service. You can reach the below contact for queries on American Tourister products whether luggages, bags or other products. 7-5-21 for observance of Independence Day, Sorry for the inconvenience this is causing, Everyone stay safe - Please check back for any changes. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Will have to search for other luggage/luggage repair shops. Phone: 800-668-5593 (leather goods) The warranty provided herein is limited to the value of the Product. We do not offer customer service or support ourselves. Still they cannot honor that. All rights reserved. Follow contact details below that start works from 10 AM to 8 PM. With a variety of offerings to choose from, we're sure you'll be happy working with us. customercarehotline.com is not affiliated/associated with American Tourister in any manner. I have on numerous times tried contacting the service repair shop-no one answers the phone. sir, The relevant warranty center can be identified based on the information below: customercarehotline.com is a website that helps people contact customer service and support from leading companies around the world. We have to pay to ship to one of there repair centers. American Tourister Authorized Service Center in Hyderabad, IBN7 Hindi News Channel Phone Number, Email ID, Address, KFC in Gurgaon Delivery Phone Number, Sector 14, 28, 29, 53, Bharat Gas Agency Ahmedabad Distributors & Dealers. Can i have it in next 7 days or shall i go legal for the same. Lake Lucerne: Visitor guide and contact info, How to activate Airtel prepaid SIM? Both the handles on my AT suitcase broke of after using only 3times! The zipper broke on my American Tourister luggage. TheAmerican Tourister is popular because of its world famous brand, good quality and more important the sales after services availability. The service centers provide free repair services for products under warranty.Order Information: For any sort of help in regard with online order, status check or account give a call at +44 2031 399 058 from Monday to Friday 8 AM to 5 PM or send email to customer.care.UK@americantourister.com. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. AT is banking on its customers not to go through all the hassle and cost. This warranty is intended to give you specific legal rights. Service Center: The dedicated service center of American Tourister provides repair and support services for luggage, suitcases, bagpacks and other items. Pull handle/pull handle housing replacement, Dubai Repairs 0581873003 Best Repairing & Maintenance, Dubai Repairs - 0581873003 - Best Repairing & Maintenance, http://shop.bulgaratrade17.com/success-girls/what-is-the-international-date-mexican-american-dating-chinese/. Via email they stated they cannot repair as I did not have a warranty card. This case has NUMEROUS miles on it and was even used for my honeymoon in 1972. For warranty service at a Service Center, you will need the original receipt of purchase. I will pay for the cost-still no response. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Phone: 1-207-832-0814 (other countries), New Purchases To purchase American Tourister products online click here. Here are 3 official ways, 3 ways to apply for a birth certificate in Italy, How to cancel or deactivate TalkTalk account, Top 3 ways to contact TV cook Nigella Lawson, Steps to activate SpeedTalk Mobile prepaid SIM online, How to apply birth certificate in Germany? Limited Global WarrantySamsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. A 100% Canadian owned company, our everyday low prices on bags & travel goods are what we pride ourselves on. Samsonite, AmericanTourister, CanadianTourister& Lipault. Please revert back immediately. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The outside shows minimal wear and the inside is old, but not damaged. TheAmerican Tourister outlet is now open in Hyderabad city along with service center where you can not only buy but also request for repair services as well. Visited an AT store in Singapore-given the same sappy story-yes it is a new model less than a year old. Here is the business card of the repair shop Same number-same email same result-NO ANSWER. American Tourister Online Store We hope you can find everything you need. We carry brands such as Samsonite, JanSport, American Tourister, Heys, Briggs & Riley, Air Canada, High Sierra, Baggallini, Delsey, The North Face, Eagle Creek, Pacsafe, Mancini, Ricardo Beverly Hills, Roots, Swiss Gear, Travelpro, Travelon, Via Rail, Victorinox & many more. Samsonite International, Hi i purchased a luggage bag in 2009,november and it is under two yrs warranty, but when i went to the dealer of yours he has refused to take it for repair and insulted me, talked to me in bad manner and even threw away my warranty card as well my bag, so i just want to know IS THE WARRANTY ONLY GIVEN TO SHOW OFF, OR DO U TAKE SOME SERIOUS ACTION ? Phone: 1-800-262-8282 (US) The Service Center will determinewhether or notthe problem is covered by Samsonites warranty. Quality AssuranceSamsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. I asked if they could just send me the parts so my shipping costs dont exceed cost of suitcases. I have given my suitcase (mark spinner 4 wheel) to VIP Gallery, K C Plaza Compelx, Jammu on 15th April 2012 for repair (product was with in warranty) but till date (it is 4th August 2012) i have received only false promises & dates but no credit note or repaired bag in return. Bad luggage-worst service. How to track Myntra order online & Customer C TJ Maxx Credit Card Customer Service Phone Number, Catherine Tresa Height, Weight, Age, Wiki & Facts, Chhattisgarh CM Office Contact Number, Address, Fax & Email, UP CM Office Address, Contact Number, Fax & Email ID, Shop at Opposite Sapna/Santhosh Theatre, Located at Abids Road. If you know any other working centers then do let me know and we will update it accordingly. The company was acquired by Astrum International (which also owns Samsonite) in 1993. Phone: 1-800-765-BAGS (2247), Non-Luggage Enquiries FREE Shipping If an accident or damage has occurred, one can locate an American Tourister service center in US and around the world. This warranty isglobaland you may have your Product repaired at any Service Center in the world. Locate an American Tourister store nearest to your street here. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Customers can call at +1224-648552 to contact a service representative and avail support.Warranty Service: American Tourister offers warranty services for luggage parts, handles. You can make purchases through Master Card, Visa, American Express, Discover, Diners Club or JCB. [emailprotected] (general) If you no longer have your Warranty information, please contact canada_cs@samsonite.com with pictures of your product. 110 Trademarks of AM Royalties Limited Partnership used under license by LoyaltyOne, Co.and Canada Luggage Depot. My comment is to anyone buy a decent case not an AT one! Thanks for visiting! Phone: 508-851-1400, American Tourister Customer Service Now get AIR MILES Reward Miles on all your purchases! Now I am in delhi and would like to fix the following problems. Manufacturing specifications are subject to change without notice. Stores/Repair Centers Please upgrade the current models you have. I purchased a Tiara suitcase from a PX while I was in Viet-Nam in 1968 and I still use it. I am branch head of a very well reputed consumer durable industry (MNC) and am really surprised to see such poor response from an international brand. I might try Samsonite. Canada Luggage Depot gives you the best selection at the best price! Phone: 888-759-8253 (golf bags) In any case, please inform us in a comment or visit our Contact us page if you find errors or missing data. If you encounter any issues with the American Tourister devices, please reach out to American Touristers customer service department. Improper or incorrectly performed maintenance or repairs void this warranty. Mark's Luggage Service is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. We have listed the working repair center located in heart of the Hyderabad city with contact details below. About American Tourister Look around our website and if you have any comments or questions, please feel free to contact us. I purchased a AT carry on with detachable briefcase at Changi airport 1.5 years ago. Phone: 01800 904 89 00 (Mexico) Check your Homeshop18 Order Status online. Phone: 1-800-265-8555 (Canada) For your information, it is still under warranty. [emailprotected] (warranties/repair) 575 West Stree, Ste. I am a big fan of AT bags but lack of new designs. The zipper broke three weeks into my first trip with the luggage. Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements,including, but not limited to, the cost of packaging, shipping and applicable taxes. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. To locate a Service Center anywhere in theworldrefer to our website at www.samsonite.comor call:Canada: 1-866-821-4515United States: 1-800-262-8282Mexico: (01800) 904 89 00Please do not send your Product directly to Samsonite, as this will only delay the repair. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. You guys are the best! Choose from our wide selection of backpacks, bags, briefcases, evening bags, handbags, luggage, travel accessories & umbrellas. American Tourister was founded by Sol Koffler in the year 1933. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Reach the contact for new purchases of bags, leather goods, tables etc Besides contact details, the page also offers information and links on American Tourister services. Mark's Luggage Service is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. It seems like your products are like a supermarket carrier bag and you have to throw away after use! Phone: 212-213-9500 (pet accessories) sir, I purchased a trolly bag on 03/02/2010 from CSD CANTEEN. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. If you encounter any issues with the American Tourister devices, please reach out to. American Tourister Head Office how can i check the originality of your bag.. I used it 2 times. To the extent permitted by applicable law, any implied warranties are hereby excluded. Contact American Tourister: Find below customer service details of American Tourister, including phone and address. Thanks, Denise. It is today a leading luggage brand that manufactures not just luggage bags but also casual and business bags, laptop cases, among others. Customer Service Helpline: The service provider offers all needed after sale services on products like luggages, suitcases, bags, travel accessories and etc. Within Canada On All Orders Over $49*, Returns This warranty applies for only products that have manufacturing defects. Kindly tell me the procedure to repair the trolly bag from your service center. My contact No. You can also enquire on American Tourister stores, product warranty or service centers for repair. All information on this website has been gathered from corporate websites, social media, and customer feedback. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). The warranty card is for two years. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. The warranty network is applicable in more than 80 countries. *CanadianTouristerproducts can only be serviced in Canada. we have already provided the phone numbers of the customer service..you just need to call for more details :). Keep the good ones coming. _______. Time for a BBB complaint, and all should join in to show AT real customer satisfaction . We hope you can find everything you need. Incidental and consequential damages are expressly disclaimed. Your email address will not be published. You can filter phone and address details through company stores, authorized retailers or repair centers. locks and etc. American Tourister customer service team is well equipped and will help troubleshoot the device and resolve your issues: For Warranty Claim directly contact your warranty service provider. The latches work and I still have the keys which still lock it. Pretty impressed with what it has been through in the last 46 plus years. We strive to keep our data accurate and up to date, but cannot guarantee that all information on this website is 100% accurate. The service provider also offers a wide range travel accessories. Do I have any recourse? Reach the phone numbers below for queries on new bags/luggages, prices or store locations Mansfield, MA 02048, USA We use cookies to ensure that we give you the best experience on our website. Made the purchase while I was posted in guwahati. Called the complaints center and they are as useless as they new quality level of the suitcases. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. These American Tourister centers are well equipped and expert technician can repair your luggage back in few hours to couple of day as per the conditions. 1. lock system is not working . It got damaged.I want service center location & address in Secunderabad,Andhra Pradesh,INDIA. Finally they emailed stated they will send the zipper tooth. All posts are published by our dedicated team of writers who curate, gather and produce relevant content for public. Inspect your Product immediately after handling by anyone other than you. Phone: 800-251-7558 (tables/chairs), Email Support If you are not satisfied with your online purchase, you can get a refund if you return the merchandise within 30 days. Leave a feedback or report inaccurate information using the Comments form below. You can purchase new American Tourister products or even repair or replace your existing bags. 30 Days After Purchase. Still now 4-5 months later-NOTHING. This piece is a new model. DO NOT WASTE YOUR MONEY ON AMERICAN TOURISTER luggage! We are continuously working to deliver you with the highest quality products of the industry at the lowest prices. Call us today, email us a photo of your damaged luggage, or fill out our online luggage repair price quote form and we will send you our price in no time. 2. zip not running smoothly . Save my name, email, and website in this browser for the next time I comment. Currently there are total 15 repair centers founds which are located inAbids, Ameerpet, Orient Estate, Abids Road, Habsiguda etc. Love your bags, have been a great fan of your brand. If you continue to use this site we will assume that you are happy with it. I purchased an American Tourister luggage bag in October 2010. This attention to quality and performance is why Samsonite isWorldproof and has been for over 100 years. They said NO. Phone: 212-532-7911 (ladies handbags) I thought AT is a good brand with good service back up but all my expectations has gone to a bin.

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