var today = new Date(); It was working nicely for a week and after that i found some cooling problem, I complained in agency, and they asked me to visit nearest authorized service center. function y2k(number){ return (number < 1000) ? Thank you. Online registration is required. What is Care+ Hitachi Extended Warranty Program? Benefits of Care+ Hitachi Extended Warranty Program, Under EW, the Manufacturers Warranty is prolonged, It covers all Repairs & Breakdown that are covered under the standard warranty, Provides Preventive Maintenance Check free of cost, Provides Cashless service to the customer. Hitachis set free, variable refrigerant flow, multi-split systems offer simultaneous heating and cooling, providing the ultimate in flexibility and comfort control. Wall mounted air-conditioning offering smoother, quieter operation and lower environmental impact due to higher operating efficiencies and the use of a non-ozone depleting refrigerant, R410A. Regrets, Our company reserves the right to the final explanation of the Terms & Conditions. October-12100101367 If you are not satisfied with any Hitachi tool within 30 days of purchase, please return the product; complete with retail packaging and components,with receipt to the original place of purchase for a refund or replacement. The warranty period of compressor for air conditioner is 5 years. Usually the AC leakage problem occurs due to the clogging of the dirt particles in the tube. 221 0 obj
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About Johnson Controls-Hitachi Air Conditioning IndiaLimited: Johnson Controls-Hitachi Air Conditioning India Limited is a joint venture company of Johnson Controls, US, and Hitachi Appliances, Japan. Transportation of Units if required shall be charged extra during extended warranty period. -June-12060801762 Apart from certifying quality, a warranty protects homeowners from expensive repairs and replacements. NO WARRANTY, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, OTHER THAN THE ABOVE WARRANTY IS MADE WITH REGARD TO THIS KOKI HOLDINGS AMERICA PRODUCT/S. Any unauthorized modification has been made to the equipment or any part has been substituted or replaced with non-original items. Warranty extension is non-transferable & is applicable only for the first purchaser.
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But very bad experience. Sahar Road, Andheri (East), how can a company close a request call from customer without attending it. Required fields are marked *. Copyright 2022 Hitachi Vantara Knowledge. Please solved my problem as soon as possible otherwise i will go consumer court for same.
6. Now this is my third complaint for same problem and registered no is 13042802637 dated 26/04/2013 they assured me that we will provide trained technician . The unit is used other than for the heating and cooling of air for human comfort - unless approved by Temperzone. and if this will be continue.. than i think no one will Hitachi. ABW Elegance Tower, In 2010 we were told by the company that both the compressors have failed and nothing can be done because the warranty was for 1 year. Ltd. Chennai Branch Office Address (See exceptions below.). All Rights Reserved. endstream
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I have purchased two 1.5ton 5star A/c on 22/05/2013 in which one a/c is not working and as well as other A/C is not cooling properly. The whole thing proved that either the compressor was defective and the company lingered my complain till the warranty lapsed. Model or serial number of the product, content of guarantee card has been altered, effaced or moved. While providing service under warranty period, customer must present the original purchase invoice to the Company's verification, otherwise, the service would be on a charge basis and non-refundable. If there is any change of address or telephone no., customer should inform to the Company at once. Warranty extension scheme is not Applicable to any, Warranty extension scheme is applicable for Residential use only & is not applicable for any commercial use such as Restaurants, offices, hotels, hospitals or corporate buying. Johnson Controls-Hitachi Air Conditioning India Limited manufactures a wide range of products under the Hitachi brand, such as room air-conditioners (Split & Window ACs) to commercial air-conditioners including Chiller, Cassette Air conditioners, Ductable air-conditioners & VRF systems. Through this joint venture, we have combined the rich heritage and innovative technology of Hitachi with industry-leading expertise and a global network of Johnson Controls.
Johnson Controls-Hitachi Air Conditioning India Limiteds headquarter is situated in Ahmedabad, Gujarat with a manufacturing plant in Kadi, Gujarat. Advertisement Price| 9837890446,9837890445,9319502061. In the year 2013, Hitachi has been awarded The Certificate Of Merit Award At The National Energy Conservation Awards(NECA). Reduction in battery operating time or changes on battery charging time due to battery age or lifespan. Standard Warranty Applicable If you have more than one of those products installed at your site, select which one you would like to see in detail. your company has wrost customer care. India, Failure to start due to voltage conditions, blown fuses or other damage caused by inadequate or interrupted electricity supply. %PDF-1.5
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NOTE: Additional Warranty offered shall be as per the Companys Policy & shall be subject to change without prior notice. we were told that the new compressor has failed,and the company cannot do anything as the warranty on installed compressor was for 3 months. Mehsana 382727 Gujarat, India Customer Support Email: customercare@hitachi-hli.com on 22 may we complained of non working [comp no;12051902100], Registration is not required. I have purchased 1ton air conditioned last week but no cooling . Hitachi air and water cooled chillers are quiet and efficient with a small footprint. Guarantee certificate registration must be submitted within 14 days of original purchase. shahnoorlko@gmail.com. If the compressor is damaged during the 3rd to 5th year and replacement is necessary, only free on the compressor but the costs of inspection, labour, freon charge, other parts and transportation will be paid by customer. The company ignores to see the complains lined up every month for non functioning and wait for the warranty to lapse. Any cost and related application is responsible by customer. Waited till 24/04/2013 and after several phone calls was asked to re register the complaint. Lifetime is defined as the serviceable life of the product. ok technician come and say that Display/thermostat problem in your AC. This Koki Holdings AmericaProduct/s is warranted by Koki Holdings America Ltd. against defective materials or workmanship. We would be more than Sachin bansal If the location or surrounding is impeded and caused the Company cannot conduct inspection or repair service under a safe condition, customer should provide a safe and appropriated facility, such as ladder, working platform or scaffolding; or dismantle and restore the product to the place by customer. extension or alteration of Small Home Appliances/ Cordless Stick Vacuum Cleaner piping or power supply. No warranty card will be provided for Projector and Interactive Flat Panel Display. 5. Installation scheme will not be applicable on. All Terms and Conditions stated are subject to change without notice, and the English version published on the Company website shall prevail. Field wiring, refrigerant pipe run between units, the condensation drain pipe or other accessories by a third party. The replaced defective parts shall become the Company's property.
All Rights Reserved. The return of the Owner's Registration Card by the original purchaser within ten (10) days after the original purchase date is not a condition precedent to coverage under this warranty. i would like to escalate it to higher up. -July-12062901676 Please consult Koki Holdings America Ltd. website for USA: www.metabo-hpt.com 1-800-829-4752 and for CANADA: www.metabo-hpt.ca 1-800-970-2299to locate your nearest service facility for warranty and non-warranty service on a Metabo HPT or Hitachi product. Provide my service fast otherwise i have to contact CONSUMER COURT. The Customer needs to provide original Purchase Invoice for claiming the additional warranty at each time. Sir The service shall be rendered and considered as appropriate by the Company only. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The warranty period of conventional Motor is 2 years and Inverter Motor is 10 years for Front Loading Drum Type Washing Machine. Johnson Controls - Hitachi Air Conditioning Company. The warranty offers aim to eliminate this inconvenience and enhance the customer experience. If the compressor or motor is damaged during the 2nd to the end of above mentioned warranty period and the replacement is necessary, only free on the compressor or motor of above mentioned but the costs of inspection, labour, freon charge, other parts and transportation will be paid by customer. See the Koki Holdings America Ltd. "Limited Warranty" below for accessories & parts and further warranty information. Fax +91 (11) 4060 5253. This warranty extends to the original purchaser of the Koki Holdings America Product/s. 91 011 26991366 / 26991360-69Branch. already i am filed the complient through over phone but still your person not attending the service. Success Story|. Your email address will not be published. Really Hitachi company is loosing their customers. Any other warranty documents issued by other parties would not be accepted by the Company. Partnered-with|
In most of the cases the problem will be fixed. This warranty does not cover repair or replacement of maintenance items including but not limited to, hoses, spark plugs, starter rope, air and fuel filters, clutch shoes, vibration isolators, throttle cables, lubricants, belts and all cutting attachments, etc. Tel: +91 (22) 2821 5625 / 5892 Warranty extension scheme is applicable for the buying of Hitachi Split Air conditioners from Authorized Show rooms / Sales & service dealers only..
Normal maintenance and adjustments to the magneto, points, carburetor, and spark plugs are not considered the responsibility of Koki Holdings America Product/s under this warranty. This is japan base company and better than. To get latest updates on Hitachi AC and also to escalate your complaints follow Hitachi AC on face book and Twitter.
Customer should be responsible to carry the product to our Service Centre for rendering of service and collect back the product at the same location after repaired. The product category listed below is warranted to the original purchaser to be free from defect in materials and workmanship for a period of thirty (30) days from the original purchase date. Warranty coverage is conditioned upon the purchaser furnishing Koki Holdings America or its Authorized Service Center with adequate written proof of the original purchase date. why you have untrained technician/electrician. Privacy Policy |
Sales and service of Hitachi air conditioners in the Oceania region are managed by Temperzone Australia and New Zealand. var year = y2k(today.getYear()); { foo : { api : "https://knowledge.hitachivantara.com/@api/deki/users/2/properties/foo", author : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass249_0.b__1]()", date : "Fri, 07 Feb 2020 19:33:35 GMT", editsummary : "", language : nil, mime : "application/octet-stream", name : "foo", namespace : "", revision : 1, size : 0, text : nil, user : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass249_0.b__0]()", xml : nil } }, How to Update Email Address from Personal Domain to Business Domain on Support, Search Result Missing or Not Matching Search Term. Hi, So, look into the matter. The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of one (1) year from the original purchase date. A-15, Mohan Co-operative Industrial Estate, Mathura Road, Consequential damage or loss including any financial losses as a consequence of equipment failure.10. "Johnson Controls-Hitachi Air-Conditioning India Limited reserves the right to reach out to its existing customers via multiple communication channels (SMS/Call/WhatsApp etc) for warranty and after sales services and for getting product and services feedback", Simply choose a option from the list below. That worked for 1 year,the next year i.e.2012 we thought to make it right called Hitachi Tel +91 (11) 4060 5252 Hitachi manufacture a wide range of commercial and domestic air conditioners. India Warranty extension offer shall be from the date of purchase and irrespective of the usage of AC and shall automatically expire once the stipulated period is over. Fax : +91 (22) 2821 2610. Replace, repair or recondition on the cabinet, chassis, panel, power cord, drainage system, unclogged of drainage, filter, remote control, batteries, refrigerator door, gasket, handle, knob, glass, shelf, crisper, ice tray, knob, dust filter, filter, water container, drain hose, handle, caster, remote controller, batteries, water tap and attachments, plumbing and drainage servicing, water supply hose, washing cap, lint filter, filter net assembly, drain hose, water tray, tray cover, water tank, tank cap, dust sensor lens, filter and assembly, remote controller, batteries, tray, grill tray, grill lid, water tank, drip tray, mitten, accessories for bakery(include rack and storage case), inner pot, plate, inner lid, filter, steam cap, handle. From 1st Oct 2018, the Warranty card (except those products without Warranty card) will start to put inside the box, so you may not find the Warranty card outside the carton box as before. aircon 236 0 obj
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the complent phone attending the person is not given the proper reply and only is specking hindi but we dont know hindi only tamil. July 21, 2022
If those product required workshop repair, or the product is on yacht or boat, customer should be responsible to carry the product to our Service Centre, or deliver to and from the specified location in urban area for rendering of service. endstream
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<. If there is any change of address or telephone no., customer should inform to the Company at once. for the 1st Year. An AC of hitachi make in AMC period continues but problem find and reliance digital open it and take spare from ac machine but 1 month over they did not service it. India. Our customers will stand to benefit from our world-class R&D centers, where our researchers work tirelessly to provide innovative solutions and quality products that are designed to meet every expectation. Website: https://www.hitachi-hli.com/index.html, Hitachi Home & Life Solutions (India) Ltd. Head Office & Works could you please guide meThanks. Select from the list of products where you would like to see the warranties and maintenance. Hitachi Cooling & Heating India offers a one-of-a-kind 5-years warranty on controller/PCB and a 10-years warranty on compressor on its latest range of inverter models. Damage resulting from incorrect installation, commissioning or use other than in accordance with the supplied installation and operating instructions. Hitachi Complex, Karan Nagar Kadi, Jasola District Centre, midea aircon aircool %%EOF
206, Apeejay House, again in july the AC stopped working,we complained[ comp no;12062901676],it was done,after taking service charges again. Save my name, email, and website in this browser for the next time I comment. they are taking it casually as they know they sold the product and customer has no option but to beg Hitachi for support !!!! I am an Hitachi 1.5 Ton AC user. in PR. 6. Tel +91 (80) 2238 6986 / 987 / 984 550/- for service and informed that there was a problem in voltage and stabilizer. This warranty is void if: defects in materials or workmanship or damages result from repairs or alterations which have been made or attempted by others or the unauthorized use of nonconforming parts; the damage is due to normal wear and tear, the damage is due to abuse (including overloading of the Hitachi Product beyond capacity),failure tooperate the unit in the manner specified by the owners manual,improper maintenance, improper set up or altered products,neglect or accident, improper adjustments, operation at engine speeds above Koki Holdings America Ltd. recommendations, operation of product with incorrect fuel to oil ratio, failures due to contaminated fuel, cutting attachments i.e. 0
Customer should be responsible to carry the product to our Service Centre for rendering of service and collect back the product at the same location after repaired. The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of ninety (90) days from the original purchase date. If the Inverter Motor is damaged during the 3rd to the 10th year and the replacement is necessary, only free on the Inverter Motor but the costs of inspection, labour, other parts and transportation will be paid by customer. Shah Noor it was done ok after taking service charges,next month in june we compained [comp no;12060801762] for non working, Hitachi India Pvt. The warranty period of conventional compressor is 5 years and Inverter Compressor is 10 years for refrigerator. In august also we complained [comp no;12080100951].Finally in october,against complain[comp no;12100101367] Next to Hotel Le Royal Meridien, Fax: +91 (44) 2821 3110. they have offered 3 free services within warranty period of one year. no one has turned up for PMS. Customers can call to the phone numbers provided below to avail the services. IN NO EVENT SHALL KOKI HOLDINGS AMERICA LTD.BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRUDUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. 91 02764 233425, Corporate Office DURING THE ABOVE WARRANTY PERIOD, SHOULD YOUR KOKI HOLDINGS PRODUCT/S EXHIBIT A DEFECT IN MATERIALS OR WORKMANSHIP, SUCH DEFECT WILL BE REPAIRED WHEN THE COMPLETE KOKI HOLDINGS PRODUCT/S AND PROOF OF PURCHASEIS RETURNED, POSTAGE PREPAID AND INSURED, TO A KOKI HOLDINGSAUTHORIZED SERVICE CENTER. View Warranties andMaintenance under My Products on Hitachi VantaraSupport Site. i have called their customer service number and registered a request. Thruogh out the period they did not tell me that the warranty is for 3 months only and we should get the AMC done, The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of two (2) years from the original purchase date. when i check with their call centre, they are saying they always close all calls within 48hrs whether attend PMS or not. and this is not a joke. Hitachi India Pvt. (This means all the electrician are fake). No warranty card. About-Us| 302, Ascot Centre, The Problem is not solved till nowwwwwwww. Product use for non-domestic purpose or for any purpose other than the original designed. 
Q1. Welcome to Customercareinfo.in, An information portal that publishes Customer Care Contact information of all Indian companies across all categories. Is 9456494697. now 6 months over. Mumbai 400 099,
i contact to shopkeeper and the company consumer care person. No 13042503468 dater 25/04/2013 with same problem. https://www.youtube.com/c/newspatrolling, Wire Manufacturers in Bawana , Best blog of india, Best Influencers of India , Breaking Indian & International political news india, big headlines of today, world live breaking entertainment, politics, lifestyle, fashion, health, technology, telecom, bloggers, fashion, automobiles news, celebrity actress gossips updates, poetery, shayari, gazals, new movie india today, headlines today, bollywood, Hollywood Current events, business news of india, economic news india, election latest news india, English News, Watch stunning, funny, business videos online,Social media campaigns, Blogger outreach. Find Address, Toll Free Numbers and Email Support information with ease. Any lost, corruption, leak of data caused by usage, inspection, original design, initialization, malfunction, repair, storage, unstable or interrupt of power supply, connection with other equipment or device, relocate or move of the system, or any other caused. i had called a lot of time but i m unable to contact your representative and if some time it get connected they register my complain and told me that you will receive a message on your mobile and the neraby centre will call u in 8 hours. CM-N58000BF entitle 3 years warranty. Chennai 600 006, The warranty period of compressor for dehumidifier is 5 years. 4. i have registered another request on 13th sep. no one has come. hitachi aircool system 2350 aircon The warranty does not apply If: 1. i have received an acknowledgement for 1st mail. 9. 
Any damage or loss caused by man-made, misuse, abuse, neglect, excessive erosion or rust, unauthorized repair or modification, normal wear and tear, accidents, natural disasters, or other events beyond Company's control. Q3. Bangalore 560 052, Keep invoice for warranty service. One of the most critical aspects of purchasing home appliances like ACs is the product warranty. Today is 06/05/2013, ten days since my first complain and neither your technician, Customers can visit the brands official website https://www.hitachiaircon.com/in/ to know more about the warranty offers and browse through their extensive range of feature-packed and energy-efficient air conditioning systems. This is defined as the period during which all components are available. on march 2012 i buy a hitachi ac from yamunanagar (Haryana). A.c kaze model is letting out water drain from front.kindly provide the solution.My contact no. aircon mybenta unrated (The rice cooker premium RZ-ZH10Y/W is entitled to 1-year warranty with the sales memo of refrigerator.). In case of any issue, customers can always contact the service team through multiple online and offline channels to register a complaint or service request. Fax +91 (80) 2238 6988. extension or alteration of Air Conditioner/ Refrigerator/ Dehumidifier/ Washing Machine/ Air Purifier/ Twin-Tub Washer piping or power supply. Hitachi AC Customer Service offers product services to its customers with regard to registration, warranty, repair and replacement. OTHER THAN THE POSTAGE AND INSURANCE REQUIREMENT, NO CHARGE WILL BE MADE FOR REPAIRS COVERED BY THIS WARRANTY. 941557755 / 9793577755 Onsite service in outlying islands, closed areas and location which is not accessible by public transport, longer arranging time will be required and additional fee will be charged. Face book: https://www.facebook.com/HitachiHLI 28.G-103 Sanjay Place Still informed that the problem in stabilizer. 91 02764 277571 Terms and conditions apply, please refer to the warranty card or our web-site. conditioner daikin India, Tel No. now i changed new stabilizer for proper working but we have found same proble. and now they say that you should had got the AMC done earlier. Replacement of any worn filters, drive belts or remote control batteries if applicable. external wiring and signaling system, power supply work and setting up of other products; external parts such as front frame, knob & accessories such as ear phones, remote controller, batteries, etc; image retention, dismantling or reinstatement of the product installed at a height exceeding 2 meters (measured from the ground to the base of panel), wall mounting work. It also provides an extended warranty plan which starts after the standard warranty expires. Twitter: https://twitter.com/hitachi_home. Unit 103, 1st Floor, How to make a claim on this warranty:Click here to make an on-line claim (or check its status). The warranty period of compressor for Air Conditioner, Refrigerator and Dehumidifier is 5 years; Inverter Compressor for Refrigerator and Inverter Motor for Front Loading Drum Type Washing Machine is 10 years. after 15 days it stop working till now problem is not solve. but i am not getting any call, even message also. Login to Hitachi VantaraSupportwith your Customer account. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Installation, dismantling, to transport, to disposal, removal or reinstate of any fittings and facilities which impede for repair service, cleaning, dirt removal, disinsection and mould cleaning service. Hitachi AC Customer Care Number India aircon servicing conditioners The warranty period of LCD module or optical engine for Projector is 1 year. hb```f``jc`a`c`@ +P;",R
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Through this joint venture we have combined the rich heritage and innovative technology of Hitachi.Its strong presence in the split AC segment was also in line with the markets trend towards greater adoption of split ACs over window ACs.This is due to greater affordability of split ACs, lower noise levels, aesthetic considerations and space optimization. No 17, Cunningham Road, 5. Posted by: Mahender
This guarantee covers power tools only and excludes 2-cycle & 4-cycle gas powered equipment, which carry a 10-day Satisfaction Guarantee. Company manufactures various kinds of products in the Indian market including Room Air-conditioners, Commercial Air-conditioners and other household products also. Keep invoice for warranty service. Thanks & Regards Sitemap. Why my problem not solved till date. The partnership is aimed at addressing the cooling needs faster, smarter, and much more efficiently than ever before. To offer enhanced convenience to the customers, Hitachi Cooling & Heating India offers exciting warrant packages with their extensive range of air conditioners. Creative computers
Dist. Units 304-306, 3rd Floor, Issues relate to unsatisfactory performance as a result of operation or conditions that are outside of the operating conditions specified in Temperzone or Hitachi technical/sales documentation.2. In which one installation is completed and remaining 3 are still open so if in the peak time I will not get the installation. Warranty extension circular communication supersedes all the previous communications on the said subject. , but as on date there is an technician so he would inform when the voltage was proper. Johnson Controls Hitachi Air Conditioning Company has a global presence, out of which India unit is called Johnson Controls-Hitachi Air Conditioning India Limited. [it was our mistake again].The company replaced a new compressor for Rs.26,000/= in february,2012.The AC was put to use from May, Hitachi AC is brought to you by Hitachi Home & Life Solutions (India) Ltd. which is a subsidiary of Hitachi Appliances Japan.
Any correction work or repair for the product by reasons of not following the instruction in the installation or operating manual. 
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