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All day, every day. Our great-value business broadband offers fast speeds and a reliable connection. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Our insights and events hub is your go-to destination for help and advice on the future of your business. Its quick, easy and available 24/7. There are lots of quick and easy options to manage your . Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. If you're on your computer, you can download WhatsApp for Desktop. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Search The Phone Book from BT to find contact details of businesses across the UK. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Otherwise, please make sure you've got a business reference and try again. Price quoted only available on a 5-year term contract and applies to new circuits only. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. We're one of the world's leading communications services companies. Discover solutions that are built for your business, whatever you do. We're sorry but you need to use a different order tracker for that reference. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. We always aim for 100% target availability, but sometimes things do go wrong. These cookies allowed us to study how users navigate on the website. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. If you need to write to us, please check the back of your bill for the right address to use. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Business growth needs a rock-solid infrastructure. We know that the internet is key to your business, and downtime means lost revenue. BTnet Express From 50Mbps Ideal for smaller businesses 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. The BT phone number and IVR options are available in the table below. BT Business App Save time, manage your account, and check your services at your fingertips Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Every single time. Phone line not working properly? Best if you're on your mobile. However, a well-designed system should route a customer to the right person. By email Send message We aim to respond to your email within 48 hours - excluding weekends. In order to view the dashboard you will need to add Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Download it now to be totally on top of things: View, pay, and download your bills. business the new account(s) in My Permissions.Go to My permissions. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. We are processing your online Cookies used for marketing and advertising purposes. Weve got your order request and will be in touch soon to complete your order. Sounds good doesnt it? You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. The Phone Book ; The Phone Book Find a Business. Discover SME solutions That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. When people connect, there's no limit to the good they can do. Requesting a copy bill Check service status If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Well need your site address and postcode, and an overview of what youll be using your connection for. That looks like a residential order number rather than a If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. Get help for all your BT Business products and services. You can do lots of things without picking up the phone. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Maybe there's a problem with your order. By continuing to browse, you accept the use of cookies. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. It is chaired by the chief executive. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Hosting video calls. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Sharing files. Fix Problems and faults Contact Chat, phone, or email Contact us about. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. WhatsApp us, The quickest and easiest way to contact us. Dont miss our hassle-free ways to help yourself. Offer ends 5 March 2023. Starts with 5 or 6 numbers, followed by 6 numbers. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Choosing a BT phone number or contact method is important to get a better customer service experience. So you get the same service, and it could save you time too. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Sorry, something went wrong. later the dashboard view will be restored. This is just a tiny fraction of the information contained on BT Business' contact page! one. Weve even listed the BT opening hours so you dont make a phone call for nothing. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Small and medium businesses Got up to 250 employees? It was ten times as fast for half the price. Heres how well help put things right. We're here to keep your teams connected as the trusted partner of businesses around the globe. Search The Phone Book from BT to find contact details of businesses across the UK. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. BT business solutions Work faster, smarter, safer, and stay connected with your world. How to Buy an Online Listing . The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Got up to 250 employees? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Prices ex VAT. Maybe there's a problem with your order. Lessons BT Business Teach Us 0 to 5 employees,250+ employees,6 to 249 employees. Has hybrid work affected my offices bandwidth needs. AGE UK LONDON Business Description. Unfortunately, BT's phone system is not well designed. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Get TalkTalk today for fast and cheap fibre broadband. Subject to credit check, business registration and a 5-year minimum term.